How can we successfully make the right knowledge available to the right people at the right time? How can we support co-workers in transferring and implementing knowledge? And how can the challenges involved be met? These are the questions SOS Children's Villages has been dealing with in great detail over the last couple of years.
"When Knowledge Sparks a Flame" describes the strategy of SOS Children's Villages in terms of knowledge transfer, which means using available knowledge for additional fields of work throughout the world. SOS Children's Villages focuses on person-related communication and pays attention to the established culture of learning and exchange of information, while trying to use the specific strengths of the respective cultures. By means of four examples from practical work the book describes the approach to a subject which both concerns profit and non-profit organisations. In addition to that, it contains concrete implementation strategies, conclusions involved and deductions for the profit sector.